Terms of Service


Terms and Conditions of Use

Date of Last Revision:

April 20, 2025

IMPORTANT: PLEASE READ THESE TERMS CAREFULLY AS THEY MAY
IMPACT YOUR LEGAL RIGHTS IN THE EVENT OF A DISPUTE BETWEEN US. SPECIFICALLY,
PLEASE REFER TO


Terms of Use

These Terms of Use were last updated on April, 20th, 2025.
The following Terms of Use (“Terms” or “Agreement”) govern your access to and
use of the Neu Eu Medical Weight Loss, LLC website to access professional
medical services provided by Neu Eu Medical Weight Loss and affiliated medical
groups, (“Provider(s)”and together, “Neu Eu Medical Weight Loss”) and all other
services (hereinafter the “Services”).


Your use of the Site and Services constitutes your acceptance of, and agreement
to be bound by all terms. If you disagree with one or more of these terms, you
are not authorized to access or use this Site or Services; please promptly exit
this Site.


As an important note, Neu Eu Medical Weight Loss does not provide medical care.
Rather, Neu Eu Medical Weight Loss, LLC. offers an online communication
platform for Providers and their patients to connect via the Site through the
use of synchronous and asynchronous telecommunications technologies for the
provision of Services by Providers. The Site facilitates communication between
patients and Providers.


NOTICE OF BINDING ARBITRATION: YOUR USE OF THIS SITE AND SERVICES IS SUBJECT TO
BINDING INDIVIDUAL ARBITRATION OF ANY DISPUTES WHICH MAY ARISE, AS PROVIDED IN
THE SECTIONS BELOW TITLED


“DISPUTES” AND “BINDING INDIVIDUAL ARBITRATION”.

NOT FOR USE IN EMERGENCIES

THIS SITE DOES NOT PROVIDE ANY EMERGENCY CARE. IF YOU OR
SOMEONE ELSE ARE AT RISK OF INJURY OR DEATH OR WHO MAY HARM SOMEONE OR
THEMSELVES, YOU SHOULD DIAL “911” OR AN APPROPRIATE EMERGENCY RESPONDER. NEU EU
MEDICAL WEIGHT LOSS


DOES NOT, AND IS
UNDER NO OBLIGATION TO MONITOR OR RESPOND TO EMERGENCY COMMUNICATIONS.1.
Changes to Terms of Use


We have the right to change or add to the terms of this Agreement at any time
by posting the amended Terms on Neu Eu Medical Weight Loss's website and/or
mobile applications (collectively, the “Site”). In accordance with our Privacy
Policy (available at neueu.co) changes to these Terms will not weaken the
privacy protections applied to your Protected Health Information without your
being notified. Any use of the Services after our publication of any such
changes shall constitute your acceptance of the Terms as modified. However, any
Dispute that arose before the modification shall be governed by the Terms
(including the binding individual arbitration clause) that was in place when
the Dispute arose. We reserve the right to withdraw or amend the Services or
any portion thereof in our sole discretion without notice. We will not be
liable if for any reason the Services or any portion are unavailable at any
time or for any period.

2. Additional Terms


Your use of the Services is also subject to any applicable terms, policies or
rules that we may post or provide a link to on the Site. As of now, these terms
include Neu Eu Medical Weight Loss's Privacy Policy (available at neueu.co).
All such applicable terms, policies and rules are considered part of these
Terms of Use and incorporated by reference.

3. Restrictions on Use


Material from this Site is owned, maintained, operated, licensed or controlled
by Neu Eu Medical Weight Loss . Modification or use of the materials for any
other purpose violates intellectual property rights. Except as described
otherwise, all materials in this Site are made available only to provide
information. Use of this Site is prohibited in connection with any commercial
endeavors, except those that are specifically endorsed or approved by us, or
where such use is in violation of the applicable laws. As a user of the Site,
you agree not to:

1) Tamper with this Site.

2) Conduct fraudulent activities on or in relation to this
Site.

3) Systematically retrieve data or other content from the
Site to create or compile, directly or indirectly, a collection, compilation,
database, or directory without written permission from us.

4) Make any unauthorized use of the Platform Offerings,
including collecting usernames and/or email addresses of users by electronic or
other means for the purpose of sending unsolicited email, or creating user
accounts by automated means or under false pretenses.

5) Use a buying agent or purchasing agent to make purchases
on the Site.

6) Use the Site to advertise or offer to sell goods and
services.

7) Circumvent, disable, or otherwise interfere with
security-related features of the Site, including features that prevent or
restrict the use or copying of any content or enforce limitations on the use of
the Site and/or the content contained therein.

8) Engage in unauthorized framing of or linking to the Site.

9) Trick, defraud, or mislead us and other users, especially
in any attempt to learn sensitive account information such as user passwords.

10) Make improper use of our support services or submit
false reports of abuse or misconduct.

11) Engage in any automated use of the system, such as using
scripts to send comments or messages, or using any data mining, robots, or
similar data gathering and extraction tools.

12) Interfere with, disrupt, or create an undue burden on
the Site or the networks or services connected to the Site.

13) Attempt to impersonate another user or person or use the
username of another user.

14) Sell or otherwise transfer your profile.

15) Use any information obtained from the Site in order to
harass, abuse, or harm another person.

16) Use the Platform Offerings as part of any effort to
compete with us or otherwise use the Site and/or the content for any
revenue-generating endeavor or commercial enterprise.

17) Decipher, decompile, disassemble, or reverse engineer
any of the software comprising or in any way making up a part of the Site.

18) Attempt to bypass any measures of the Site designed to
prevent or restrict access to the Site, or any portion of the Site.

19) Harass, annoy, intimidate, or threaten any of our
employees or agents engaged in providing any portion of the Platform Offerings
to you.

20) Delete the copyright or other proprietary rights notice
from any content.

21) Copy or adapt the Site’s software, including but not
limited to Flash, PHP, HTML, JavaScript, or other code.

22) Upload or transmit (or attempt to upload or to transmit)
viruses, Trojan horses, or other material, including excessive use of capital
letters and spamming (continuous posting of repetitive text), that interferes
with any party’s uninterrupted use and enjoyment of the Site or modifies,
impairs, disrupts, alters, or interferes with the use, features, functions,
operation, or maintenance of the Platform Offerings.

23) Upload or transmit (or attempt to upload or to transmit)
any material that acts as a passive or active information collection or
transmission mechanism, including without limitation, clear graphics
interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar
devices (sometimes referred to as “spyware” or “passive collection mechanisms”
or “pcms”).

24) Except as may be the result of the standard search
engine or Internet browser usage, use, launch, develop, or distribute any
automated system, including without limitation, any spider, robot, cheat
utility, scraper, or offline reader that accesses the Site, or using or
launching any unauthorized script or other software.

25) Disparage, tarnish, or otherwise harm, in our opinion,
us and/or the Site.

26) Use the Site in a manner inconsistent with any
applicable laws or regulations.

4. Your Privacy; Consent to Treat; Electronic Communication
Consent


Upon acceptance of these Terms you confirm that you have read, understood, and
accepted Neu Eu Medical Weight Loss ’s Privacy Policy (available at neueu.co),
as applicable.

You give permission to the Providers to provide telehealth
services for you and/or your minor child (as applicable). You may withdraw this
consent at any time by no longer accessing the Site or seeking Services from
Neu Eu Medical Weight Loss. You understand and agree that as part of providing
Services to you, your Protected Health Information (as defined by HIPAA),
including test results, may be released to an online personal health record and
via communication with Provider’s healthcare team electronically.

You agree that Neu Eu Medical Weight Loss may send the
following to you by email or by posting them on our Site: legal disclosures,
these Terms, Privacy Policy (available at neueu.co), future changes to any of
the above and other notices, policies, communications or disclosures and
information related to the Services. You agree that Neu Eu Medical Weight Loss
may contact you via secure messaging, email, phone, text, or mail regarding the
Services. You consent to receive such communications electronically. You agree
to update your contact information to ensure accuracy.

If you later decide that you do not want to receive certain
future communications electronically, please send an email to [email protected] or
a letter to Neu Eu Medical Weight Loss, LLC. 2633 McKinney Ave ste #130, #747
Dallas Tx 75204 . You may also opt out of certain electronic communications
through your account or by following the unsubscribe instructions in any
communication you receive from Neu Eu Medical Weight Loss. Your withdrawal of
consent will be effective within a reasonable time after we receive your
withdrawal notice described above. Neu Eu Medical Weight Loss


will need to send you certain communications
electronically regarding the Services. You will not be able to opt out of those
communications – e.g., communications regarding updates to these Terms or
information about billing. Your withdrawal of consent will not affect the legal
validity or enforceability of the Terms provided to and accepted by you.

5. Social Media

Neu Eu Medical Weight Loss may provide you opportunities to
share information on third party social media sites or platforms such as
Facebook, Instagram, LinkedIn, Twitter, Google+, YouTube or other similar sites
(collectively,


“Social Media Sites”). For example, you may use your Instagram handle and tag
your photos and postings (“Tagged Content”) with hashtags that we may provide
from time to time in order to submit your Tagged Content for potential use on
our Site. If you post Tagged Content with hashtags as we may provide from time
to time, your activity and participation is governed by these Terms.
Additionally, you remain responsible for your compliance with other applicable
terms and conditions of those Social Media Sites. Without limitation of any other
obligations, you agree that you will be respectful of others and their privacy
and will not submit photos of others without their express permission.

6. Intellectual Property Rights; Digital Millennium
Copyright Act (“DMCA”) Notice

Neu Eu Medical Weight Loss and all other applicable
licensors retain all ownership rights, title and interest (including all
intellectual property rights) worldwide to the Services, including to all
software and content. No rights are granted to you other than as expressly set
forth in these Terms. All trademarks, service marks and trade names are owned
by Neu Eu Medical Weight Loss or other respective owners.

The Digital Millennium Copyright Act of 1998 provides
protection to copyright owners and establishes recourse against copyright
infringement. It is our policy not to permit materials known by us to be
infringing to remain on this Site. If you believe that material on our Site
infringes a third-party copyright, you may send Neu Eu Medical Weight Loss a
notice of copyright infringement under the DMCA. Upon receipt of a proper
notice of claimed infringement, we will respond promptly by removing or
disabling access to the material claimed to be infringing that is in our direct
control. Please send all notices in writing to: [email protected]

7. Security and Links to Third Party Applications and
Websites


The Services may allow you to connect your account to applications owned or
operated by third parties, including device makers, or may link to other
websites that are owned or operated by third parties. We are not responsible,
and disclaim all liability, for the privacy, security, performance, and service
practices of such third parties, nor are we responsible for any content,
advertising, products, services or other materials made available on or through
any such third party applications or websites. We make the connections and
links available to you only as a convenience, and it is your decision whether
to connect to third party applications or access third party websites.

We have implemented technical and organizational measures
designed to secure your personal information from accidental loss and from
unauthorized access, use, alteration or disclosure. However, we cannot
guarantee that unauthorized parties will never be able to defeat those measures
or use your personal information for improper purposes. You acknowledge that
you provide your personal information at your own risk.

8. No Warranties


USE OF THIS SITE IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW, THE SITE AND SERVICES ARE PROVIDED WITHOUT WARRANTIES OF ANY
KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR
NON-INFRINGEMENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED
BY YOU FROM NEU EU MEDICAL WEIGHT LOSS


OR THROUGH THIS SITE WILL CREATE ANY WARRANTY
NOT EXPRESSLY STATED HEREIN. WITHOUT LIMITING THE FOREGOING, NEU EU MEDICAL
WEIGHT LOSS , ITS PROCESSORS, ITS PROVIDERS, ITS LICENSORS (AND THEIR
RESPECTIVE SUBSIDIARIES, AFFILIATES, AGENTS, DIRECTORS, AND EMPLOYEES) DO NOT
WARRANT THAT THE CONTENT IS ACCURATE, RELIABLE OR CORRECT; THAT THIS SITE WILL
MEET YOUR REQUIREMENTS; THAT THIS SITE WILL BE AVAILABLE AT ANY PARTICULAR TIME
OR LOCATION, UNINTERRUPTED OR SECURE; THAT ANY DEFECTS OR ERRORS WILL BE
CORRECTED; OR THAT THIS SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THIS SITE IS
DOWNLOADED AT YOUR OWN RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE
TO YOUR PROPERTY OR LOSS OF DATA THAT RESULTS FROM SUCH DOWNLOAD. NEU EU
MEDICAL WEIGHT LOSS


DOES NOT WARRANT,
ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE
ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THIS SITE OR ANY HYPERLINKED
WEBSITE OR SERVICE, OR FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND NEU EU
MEDICAL WEIGHT LOSS


WILL NOT BE A PARTY
TO OR IN ANY WAY MONITOR ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS
OF PRODUCTS OR SERVICES.

9. Limitation of Liability and Damages


THE USER’S SOLE REMEDY FOR DISSATISFACTION WITH THE SITE AND ANY OF ITS SERVICE
IS TO STOP USING THE SITE OR SERVICE. YOU AGREE THAT UNDER NO CIRCUMSTANCE
SHALL ANY OF NEU EU MEDICAL WEIGHT LOSS


PARTIES BE LIABLE FOR ANY DAMAGE RESULTING
FROM YOUR USE OR INABILITY TO USE THIS SITE OR THE MATERIALS ON THIS SITE. THIS
PROTECTION COVERS CLAIMS BASED ON WARRANTY, CONTRACT, TORT, STRICT LIABILITY,
AND ANY OTHER LEGAL THEORY. THIS PROTECTION COVERS ALL LOSSES AND CLAIMS OF ANY
TYPE INCLUDING, WITHOUT LIMITATION, DIRECT OR INDIRECT, SPECIAL, INCIDENTAL,
RELIANCE, CONSEQUENTIAL, EXEMPLARY, AND PUNITIVE DAMAGES, PERSONAL
INJURY/WRONGFUL DEATH, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR
BUSINESS INTERRUPTION.

10. Disputes


If a dispute of any kind arises, we want to understand and address your
concerns quickly and to your satisfaction. Please contact [email protected] with
any dispute. If we cannot resolve your concerns, we agree to an informal and
inexpensive dispute resolution process requiring individual arbitration.
“Disputes” between you and Neu Eu Medical Weight Loss , including its
processors, suppliers or licensors or their respective affiliates, agents,
directors or employees, are defined for the purposes of these Terms to include
any claim, controversy, or dispute (whether involving contract, tort,
equitable, statutory, or any other legal theory) between you and Neu Eu Medical
Weight Loss


including, but not limited
to, any claims relating in any way to these Terms (including its breach,
termination, or interpretation), any other aspect of our relationship, Neu Eu
Medical Weight Loss advertising, and any use of Neu Eu Medical Weight Loss


services.

11. Binding Individual Arbitration


You and Neu Eu Medical Weight Loss agree to arbitrate all Disputes. Arbitration
is more informal than a lawsuit in court and seeks to resolve disputes more
quickly. Instead of a judge or a jury, the case will be decided by a neutral
arbitrator who has the power to award the same damages and relief that a court
can. ANY ARBITRATION UNDER THIS AGREEMENT WILL BE ONLY BE ON AN INDIVIDUAL
BASIS; CLASS ARBITRATIONS, CLASS ACTIONS, PRIVATE ATTORNEY GENERAL ACTIONS, AND
CONSOLIDATION WITH OTHER ARBITRATIONS ARE NOT PERMITTED, AND YOU ARE WAIVING
YOUR RIGHTS TO HAVE YOUR CASE DECIDED BY A JURY AND TO PARTICIPATE IN A CLASS
ACTION AGAINST NEU EU MEDICAL WEIGHT LOSS . If any provision of this
arbitration agreement is found unenforceable, the unenforceable provision shall
be severed, and the remaining arbitration terms shall be enforced (but in no
case shall there be a class arbitration). All Disputes shall be resolved
finally and exclusively by binding individual arbitration with a single
arbitrator administered by JAMS, according to this provision and the applicable
arbitration rules for that forum. Consumer claimants (individuals whose
transaction is intended for personal, family, or household use) may elect to
pursue their claims in their local small-claims court rather than through
arbitration. The Federal Arbitration Act, 9 U.S.C. §§ 1-16, fully applies. If
you are a consumer bringing a claim relating to personal, household, or family
use, any arbitration hearing will occur within the county or parish where you
reside. Otherwise, any arbitration hearing will occur in Texas, or another
mutually agreeable location, or a location ordered by the arbitrator. The
arbitrator’s award shall be binding on the parties and may be entered as a
judgment in any court of competent jurisdiction. If you prevail on any claim
for which you are legally entitled to attorney’s fees, you may recover those
fees from the arbitrator. For any claim where you are seeking relief, Neu Eu
Medical Weight Loss


will not seek to
have you pay its attorney’s fees, even if fees might otherwise be awarded,
unless the arbitrator determines that your claim was frivolous. For purposes of
this arbitration provision, references to you and Neu Eu Medical Weight Loss


also include respective subsidiaries,
affiliates, agents, employees, predecessors, successors, and assigns. Subject
to and without waiver of the arbitration provisions above, you agree that any
judicial proceedings (other than small claims actions in consumer cases) will
be brought in and you hereby consent to the exclusive jurisdiction and venue in
the state courts in Texas.

12. Requests for Information


If you contact Neu Eu Medical Weight Loss and request information about our
programs or services, we will use your email or postal address to provide the
information you requested. You agree that we may use and share information you
provide us as described in our Privacy Policy (available at [email protected]).

13. Limitation on Time to Initiate a Dispute


Unless otherwise required by law, an action or proceeding by you relating to
any Dispute must commence within one year after the cause of action accrues.

14. Assignment, Survival, Waiver and Severability.


You may not assign any rights or obligations under this Agreement without Neu
Eu Medical Weight Loss's prior written consent.

Neu Eu Medical Weight Loss may assign all or part of this
Agreement. All sections of this Agreement which, by their nature are designed
to survive expiration or termination of this Agreement, including but not
limited to, the recitals, notices and limitation of liability clauses, shall
survive. No waiver of any of these terms shall be deemed a further or
continuing waiver of such term or condition or any other term or condition.

15. Entire Agreement; Amendment


Except as expressly provided in these Terms, these terms are a complete
statement of the agreement between you and Neu Eu Medical Weight Loss , and
they describe the entire liability of Neu Eu Medical Weight Loss


and its vendors and suppliers and your
exclusive remedy with respect to your access and use of this Site. It may not
be modified except as described elsewhere in this Agreement. In the event of a
conflict between these Terms and any other Neu Eu Medical Weight Loss


agreement or policy, these Terms shall prevail
on the subject matter of these Terms. If any provision of these Terms is
invalid or unenforceable under applicable law, then it shall be changed and
interpreted to accomplish the objectives of such provision to the greatest
extent possible under applicable law, and the remaining provisions will
continue in full force and effect. 16. Payment Terms

Cancelations and No Refunds

Certain products and services available for purchase require
that you purchase the product and/or service on an automatically renewing
subscription basis. For subscription-based products and services, your payment
device will be automatically charged at regular intervals as described for that
product or service during the checkout process until you cancel your
subscription.

Your first renewal may be charged early to prevent any
discontinuity in treatment. Your subsequent shipments may be charged and
shipped up to two (2) days early to accommodate holidays or for other
operational reasons to support continuity of treatment. We and/or the Providers
may, but are not required to, perform outreach to you from time to time via
your NEU EU MEDICAL WEIGHT LOSS


secure
portal to request updates to your information and to facilitate ongoing
subscriptions.

YOU CANCEL A SUBSCRIPTION AT ANY TIME BY LOGGING INTO YOUR NEU
EU MEDICAL WEIGHT LOSS


ACCOUNT 48 HOURS
BEFORE THE APPLICABLE RENEWAL PROCESSING DATE OF YOUR SUBSCRIPTION.
CANCELLATION WILL TAKE EFFECT AT THE END OF THE CURRENT SUBSCRIPTION PERIOD. TO
CANCEL A SUBSCRIPTION, LOG IN INTO YOUR NEU EU MEDICAL WEIGHT LOSS


PORTAL, GO TO "SUBSCRIPTIONS" ALONG
THE TOP MENU, SELECT "MANAGE SUBSCRIPTION" AND "END
SUBSCRIPTION".

Your subscription will automatically renew for another
subscription period unless you cancel at least two (2) days before the
applicable renewal processing date of your subscription. We do not offer
refunds for partially used subscription periods, although we may provide
refunds on a case-by-case basis in our sole and absolute discretion. We may
also offer you the ability to pause your subscription for a specified period of
time. If you do not cancel before the end of the pause period, charging to your
payment device will resume automatically. We may change our subscription plans
and prices from time to time; however, we will provide you advance notice of
any price changes or changes to your subscription plans.

Unfortunately, we cannot cancel or refund medication
shipments after they have been ordered by your provider. This is because the
pharmacy has already begun the process of preparing your medication to be
shipped to you.


NEU EU MEDICAL WEIGHT LOSS, LLC. is not responsible for any orders after

they have been shipped from the pharmacy. We cannot issue refunds for medications

that have proof of delivery from the carrier.

We can re-order your medication but there will be a new charge
associated with this order. If you would like to file a lost or stolen package
claim you can contact the delivery carrier directly to do so. All medication
orders are final once shipped by the Pharmacies and the order cannot be returned
or refunded. This is to protect the integrity of the medication and the health
of the patient, as well as to comply with applicable laws. However, if you
think you have received the wrong medication, have received an order in error,
or have any other questions, please contact us at info

@neueu.co

‍Recurring Payments

To ensure uninterrupted Services, we will bill you
automatically via the Payment Method for the Services you sign up for, from the
date you submit your initial payment and on each renewal period afterwards,
until cancellation in accordance with our cancelation policy or until we are no
longer offering the service (in which case we will notify you). Your renewal
period will be equal in time or amount to the renewal period of your current
membership. For example, if you are on a monthly plan, each billable renewal
period will be for one (1) month. We will automatically charge you the
applicable amount using the Payment Method you have on file with us and by
agreeing to these Membership Terms, you authorize us to do this. You can
disable auto-renewal at any time by logging into your account and selecting
“cancel subscription” or contacting us at

[email protected]

.

You agree and acknowledge that you will be billed
automatically regardless of whether or not you have used the Services, unless
the Services end or are canceled. You will be responsible for paying all past
due amounts. You acknowledge that billing may not occur on the exact same date
of each month. If the amount to be charged to you varies from the amount you
preauthorized (other than due to the imposition or change in the amount of
state sales taxes), for example, due to an increase in the medication pricing,
you have the right to receive, and we will provide, a notice of the amount to
be charged and the date of the charge at least 30 days before the scheduled
date of the transaction. If you do not agree with the new amount in the notice,
you may cancel the transaction by logging into your account and selecting
“cancel subscription” or contacting us at

[email protected]

.
Invoices or receipts for payments will be provided to you upon payment and also
emailed to you. You represent and warrant that (i) the credit card or debit
card information you provide to Neu Eu Medical Weight Loss is true, correct and
complete, and (ii) that you are the person in whose name the credit card or
debit card was issued and/or you are authorized to make a purchase with the
relevant credit card or debit card. You will promptly notify NEU EU MEDICAL
WEIGHT LOSS


if your payment information
has changed, if your Payment Method has


been canceled, or if you become aware of a breach of security. You acknowledge
that we may process an authorization hold using your payment information in
order to verify the information provided. If your payment card details change
or are due to expire, we may request updated payment details from you,
including your card number, expiration date, and CVV (or equivalent). By
providing us updated payment information, you authorize us to continue to
charge your card using the updated information so that you can continue to
receive Services.

If any invoice is not paid in a timely manner, or your
payment is not successfully settled, due to expiration, insufficient funds,
chargebacks, or otherwise, we reserve the right to suspend, disable, cancel or
terminate your subscription or account until we have successfully charged a
valid Payment Method.

Trials and Promotional Fees

NEU EU MEDICAL WEIGHT LOSS


may periodically offer discounts to its
Services in the form of free trial periods or promotional fees. You may only be
permitted to use one free trial or promotional fee offer. If your subscription
is ever canceled or terminated for any reason, and you purchase an additional
subscription, you may not be eligible for a free trial or to take advantage of
another promotional fee offer. Trials are only for your personal use and may
not be shared or resold. The terms of those discounts will be stated at the time
you sign up or when you purchase a specific Service or product. Third-Party
Payment Processor

All credit card, debit card and other monetary transactions
processed by NEU EU MEDICAL WEIGHT LOSS


occur through an online payment processing
application that is provided by a third-party payment processor(s). NEU EU
MEDICAL WEIGHT LOSS


itself does not
collect or store payment card information. If our third-party payment processor
is unable to secure funds from your Payment Method for fees that are due for
any reason, including, but not limited to, insufficient funds or insufficient
or inaccurate information provided when submitting electronic payment, NEU EU
MEDICAL WEIGHT LOSS


may undertake
further collection action, including application of fees to the extent
permitted by law, and reserves the right to suspend or terminate your account
or Services.

Waiver of Claims and Unauthorized Payments.

You agree to waive all claims against NEU EU MEDICAL WEIGHT
LOSS


and its third-party affiliates,
including NEU EU MEDICAL WEIGHT LOSS 's third-party payment processor(s),
related to any unauthorized payments made on or through the use of your account
outside of NEU EU MEDICAL WEIGHT LOSS 's control, regardless of whether such
payments are authorized or unauthorized. However, you may submit a claim of the
unauthorized payment to NEU EU MEDICAL WEIGHT LOSS


so that NEU EU MEDICAL WEIGHT LOSS


can conduct a reasonable investigation as it
sees fit under the circumstances. If appropriate, NEU EU MEDICAL WEIGHT LOSS


will assist in correcting the alleged
unauthorized payment, provided that such claim is received by NEU EU MEDICAL
WEIGHT LOSS


within thirty (30) days of
the disputed charge or payment.

17. Contact Information

NEU EU MEDICAL WEIGHT LOSS, LLC partners with Red Rock Pharmacy Located in Utah, USA.

for questions about our partnering pharmacy please reach out to us at [email protected] or

you can send inquiries directly to the pharmacy at Phone:801-477-9444,

email: [email protected]

If you have any questions about these Terms of Use, please
contact us at:

[email protected]

Neu Eu Medical Weight Loss

2633 McKinney Ave ste #130, #747

Dallas Tx 75204

Phone: 9723325266

Neu Eu Medical Weight Loss

Email: [email protected]

Phone:

+9723325266  

At Neueu, we’re committed to helping you achieve sustainable weight loss through a science-backed, medication-assisted program. Our virtual clinic provides personalized plans, expert guidance, and ongoing support to help you reach your goals.

© 2025 Neu Eu Medical